Cancel policy

Cancellation Policy
If the activity is not possible due to bad weather, we will notify you of cancellation by phone or e-mail early in the morning of the tour day or the day before, and we will give you a 100% refund.
Cancellation (1~15people)
Cancellation 3 days before tour = Full refund available
Cancellation 2 days before tour = 30% cancellation fee
Cancellation 1 day before tour (24 hours before) = 50% cancellation fee
Cancellation on tour day = 100% cancellation fee
*20% penalty will be charged if the date change on tour date
Group Cancellation (16+ people)
Cancellation 15 days before tour = Full refund available
Cancellation 7 days before tour = 30% cancellation fee
Cancellation 4 day before tour = 70% cancellation fee
Cancellation on tour day = 100% cancellation fee