Service center

information

Customer Service 671-828-8889 / 671-688-2065
Operation hours 7days 10:00~16:00
Do you provide life jackets?

Yes, we provide life jackets by size for all people. After the tour is over, all life jackets will be disinfected.

Should I make a reservation?

Yes, you must make a reservation at least 2-3 days in advance to use the Bikini Island Club Tour. If you cannot make a reservation due to unavoidable circumstances, please call in advance before visiting. Local Inquiries: 671-828-8889

Do I need a license for boat rental?

A boat license is not required under the US Coast Guard Act, but in order to understand the drive system, you must have a Korean car driver’s license to drive. The staff of Bikini Island Club are always on standby for your safety.

Can I keep my luggage?

Lockers are provided that you can use, but we recommend leaving your valuables at the hotel. Bikini Island Club is not responsible for items left in lockers, bikini island club rentals, cell phones or other personal items.

Cancel policy

Cancellation Policy
If the activity is not possible due to bad weather, we will notify you of cancellation by phone or e-mail early in the morning of the tour day or the day before, and we will give you a 100% refund.
Cancellation (1~15people)
Cancellation 3 days before tour = Full refund available
Cancellation 2 days before tour = 30% cancellation fee
Cancellation 1 day before tour (24 hours before) = 50% cancellation fee
Cancellation on tour day = 100% cancellation fee
*20% penalty will be charged if the date change on tour date
Group Cancellation (16+ people)
Cancellation 15 days before tour = Full refund available
Cancellation 7 days before tour = 30% cancellation fee
Cancellation 4 day before tour = 70% cancellation fee
Cancellation on tour day = 100% cancellation fee